Terms and Conditions
Welcome to BICBI! These Terms and Conditions govern your use of our website and the purchase of products from BICBI. By accessing or using our site, you agree to comply with and be bound by the following terms. Please read these terms carefully before using our services.
1. General Information
BICBI provides eco-friendly phone cases and accessories through our online platform. By browsing and using our website, you agree to abide by the terms outlined in this document, as well as any applicable laws and regulations.
2. Product Information
-Product Descriptions:
We make every effort to ensure that our products are accurately described. However, we do not guarantee that product descriptions, images, or other content on the website are error-free, complete, or current.
We reserve the right to update or modify product information without prior notice.
-Availability:
All products are subject to availability. We do our best to ensure that the items listed on our website are in stock, but in rare cases, some products may become unavailable due to high demand or supply chain issues. We will notify you as soon as possible if an item you ordered is out of stock.
3. Order Process and Payment
-Placing Orders:
When you place an order on our website, you agree to purchase the items in accordance with these Terms and Conditions.
We reserve the right to accept or reject any order for any reason, including but not limited to product availability, pricing errors, or issues with payment processing.
-Payment Methods:
We accept various payment methods, including major credit/debit cards, PayPal, and other secure payment options.
All payments are processed securely, and your payment information is protected by encryption technology.
-Pricing:
Prices for products are listed in USD and are subject to change without notice. Taxes and shipping fees may apply based on the destination and total order value. You will be informed of the total charges before completing your order.
4. Shipping and Delivery
-Shipping Policy:
Please refer to our Shipping Policy for details regarding processing times, shipping rates, delivery times, and other shipping-related information.
-Delivery Issues:
While we strive for timely deliveries, we are not responsible for delays caused by the shipping carrier, customs, or weather-related events. If your package is delayed, please contact us for assistance.
5. Returns and Refunds
-Return Policy:
We offer a 30-day return policy for most items. Products must be returned in unused and original condition to be eligible for a full refund or exchange.
For more information on our return and refund process, please refer to our Return & Refund Policy.
-Defective Products:
If you receive a damaged or defective product, please contact us within 7 days of receiving your order to initiate a return or exchange. We will cover the return shipping costs for defective items.
6. Intellectual Property
-Copyright:
All content on the BICBI website, including but not limited to text, graphics, logos, images, and software, is the property of BICBI and is protected by copyright and intellectual property laws.
You may not use any of our content without prior written permission.
7. User Conduct
By using our website, you agree to:
-Not use the website for any unlawful or prohibited activities.
-Not engage in any activity that could damage, disable, or interfere with the operation of the website.
-Not attempt to gain unauthorized access to any part of our website or our servers.
8. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
9. Limitation of Liability
BICBI will not be held liable for any damages, losses, or injuries arising from the use of our website or the products we sell, except where required by law. This includes, but is not limited to, any loss of profits, data, or business interruption.
10. Indemnification
You agree to indemnify and hold harmless BICBI, its employees, affiliates, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the website or your violation of these Terms and Conditions.
11. Changes to Terms and Conditions
BICBI reserves the right to modify or update these Terms and Conditions at any time. We will notify you of any changes by updating the “Last Updated” date at the bottom of this page. By continuing to use our website after changes are made, you accept the updated Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which BICBI is located, without regard to its conflict of law principles. Any legal actions related to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts in the relevant jurisdiction.
13. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: service@bicbi.com
Thank you for choosing BICBI. We are committed to providing you with quality products and a safe, enjoyable shopping experience.